Katharina Mumford is the Financial Center & ATM Technology Executive in Client Facing Platforms Technology. She has technology accountability for providing innovative tools and technology to build and deepen relationships as well as service customers in the financial centers. In addition, she is responsible for delivering next generation ATM capabilities that drive a reliable and an enhanced customer experience.
Katharina joined Bank of America in 2001 and has worked in many consumer technology product delivery roles. Following the Countrywide transition in 2008, she was appointed to lead technology for the Insurance line of business. In this role, she led one of the largest divestitures allowing for a multi-billion dollar capital release for the corporation. In 2011, Katharina’s responsibilities expanded to lead Consumer Deposits Technology where she was accountable for establishing one coast-to-coast deposits platform delivering a consistent customer experience. In 2015, her role grew to include Merrill Lynch’s Wealth Banking and Personal Retirement products.
Before joining the bank, Katharina was a management consultant with Cap Gemini Ernst & Young and also worked for Tetra Pak and Michelin Tire Corporation in consumer behavior research and manufacturing design roles.
Katharina earned her Bachelor of Science in Mechanical Engineering from North Carolina State University and Master of Science in Management from Georgia Institute of Technology.
She is currently on the Global Steering Committee and the Charlotte Chapter advisory board for the bank’s Women in Technology & Operations advocacy group and has been on the Global Advisory Board for the last two. During that time Katharina has lead a Partner for Impact work stream and has been a key figure in building a strong relationship with Anita B.org. She has participated as a keynote speaker, panelist and volunteer for the national NCWIT Award for Aspirations in Computing program and this summer was the lead executive for the first ever Charlotte-based summer immersion program with Girls Who Code. Outside the bank, Katharina is active in her local community supporting young would be technologists through her work for the Girls in STEM programs at Discovery Place, a leader in STEM education in the Carolinas.