Thaddeus Arroyo serves as the Chief Executive Officer of AT&T Consumer. He has overall responsibility for the company’s integrated consumer internet and mobility services organization. His team serves more than 186 million wireless subscriber connections and reaches 14.5 million customer locations with fiber internet.
His organization oversees consumer wireless and home internet, product management and marketing, segment profitability and AT&T’s retail distribution network, which also includes Cricket retail locations, and digital properties including att.com. Additionally, he oversees AT&T’s customer care and field service organizations that support the entire lifecycle of AT&T Consumer services.
He previously served as Chief Executive Officer of AT&T Business, where he was responsible for the company’s integrated global Business Solutions organization, which serves nearly 3 million business customers in nearly 200 countries.
Throughout his career, Thaddeus has held diverse executive positions. He was the CEO of AT&T Mexico, LLC, where he led the expansion of AT&T’s high-speed mobile network and distribution channels across the country. As President-Technology Development, he led the transformation of AT&T’s technology strategy. Under Thaddeus’ leadership as Chief Information Officer (CIO), AT&T was widely recognized for its thought leadership and creativity in technology innovation and execution. Prior to AT&T, he also served as CIO at Cingular Wireless and Senior Vice President of Product Marketing and Development for Sabre Corporation.
He serves on the Board of Directors of Global Payments Inc. (NYSE: GPN) as a Director and Technology Committee Chair. He also serves on the board of the National Center for Women & Information Technology (NCWIT) and SMU Cox School of Business Executive Advisory Board. He is a trustee for the Dallas Museum of Art.
Thaddeus has a BS in mathematics from the University of Texas at Arlington and an MBA from Southern Methodist University.