Lisa A. Flores is Associate Professor in the Department of Communication at the University of Colorado. She has a Ph.D. in Speech Communication from the University of Georgia. In her research and teaching, she theorizes gender, race, and sexuality. Her work is published in numerous top journals. Currently, Lisa is the book review editor for the Quarterly Journal of Speech and the forum editor for Women’s Studies in Communication.

Janice Zdankus
Janice Zdankus is Vice President of Quality in Hewlett Packard Enterprise’s Customer Experience and Quality team. In this role, Janice and her team are transforming